May 12, 2021
From 8 to 11:59 p.m. tomorrow, May 13, ITS will be performing scheduled maintenance on the Pullman VoIP system, which affects soft phones (Jabber).
This maintenance will result in a 30-minute outage of Jabber, but the entire maintenance window is reserved for this work.
Following the maintenance, users may need to fully exit Jabber and reboot soft phones to connect to the system.
For technical assistance, contact: Crimson Service Desk online, via email, crimsonservicedesk@wsu.edu, or by phone at (509) 335-4357
MFA added to WSU Pullman and Spokane VPN Service this week | WSU Insider wsu.edu - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from wsu.edu Daily Mail and Mail on Sunday newspapers.
March 11, 2021
Information Technology Services (ITS), Academic Outreach and Innovation (AOI), and WSU Faculty Senate are pleased to announce that Canvas will be WSU’s sole Learning Management System (LMS) beginning Fall 2021.
Action Needed
WSU’s current Blackboard access will expire on Aug 21. In preparation for this, users who want to export Blackboard course data should contact migrationhelp@wsu.edu now to begin the migration before Blackboard becomes unavailable.
To best meet the needs of students, Global Campus courses will remain in Blackboard for Summer 2021. Global Campus instructors will receive communication about the Canvas migration process this week.
Next steps
Courses in Canvas are now created in myWSU. Please contact your department course scheduler or campus course scheduler to create a Canvas course for Summer 2021 or Fall 2021.
Multi-factor authentication (MFA) is being added to the log-in process for Pullman and Spokane campus virtual private networks (VPN) on the dates shown below. Pullman (Portal: vpn.wsu.edu) Tues., Mar. 16, 8–10 p.m. Spokane (Portal:sslvpn.spokane.wsu.edu) Wed., Mar. 17, 8–10 p.m. During each of the two hour implementation windows, users at those locations will experience interruption to VPN access. GlobalProtect, WSU’s current VPN resource, is used by faculty, staff, and students to access secure WSU data from remote work locations. All affected groups: WSU Pullman and WSU Health Sciences Spokane All processes affected: Accessing any data that requires VPN log-in How to access VPN following MFA addition: Once MFA is required for VPN, instead . » More .
January 21, 2021
From 12:01 to 5 a.m. on Monday, February 1,
all WSU sites have the potential to experience multiple 0-15 minute internet outages as WSU’s internet providers perform overnight hardware upgrade maintenance.
WSU Pullman’s High Speed Research Network (aka “Science DMZ”) will experience a complete outage for up to 5 minutes. However, this outage will not affect any other WSU Pullman connections.
For technical assistance, please contact: Crimson Service Desk online, via email, or by phone at (509) 335-4357.