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The European Tour Operators Association (ETOA) is writing to the government of Italy to protest against the sudden increase in charges to bring coaches in to popular destinations in Italy. The European Tour Operators Association (ETOA) is writing to the government of Italy to protest against the sudden increase in charges to bring coaches in to popular destinations in Italy. From January of this year, tour operators have been subjected to dramatically increased charges in cities such as Florence, Venice and Pisa. “What is particularly distressing is that these charges are being introduced with no notice,” said Tom Jenkins, executive director, ETOA. “Visitors book their journey many months in advance. Tour operators have to price them years ahead. You cannot “re-price” a product that has already been sold. Such a sudden surcharge has to be absorbed from the margin.

United statesFrance generalUnited kingdomStratford on avonComunidad autonoma de catalunaTom jenkinsJan van steenKurt jansonSimon posnerRichard eberhardtAngela callaghanTourism allianceEuropean tour operators associationConfederation of passenger transportJan vanPassenger transport