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On hold: How long it takes to speak to a human at major organisations

It is 464 days since the first lockdown was announced by Boris Johnson in March last year.  This is longer than it took for the Empire State Building to be built and Robin Knox-Johnston to sail single-handedly around the world. Yet many of Britain s biggest organisations are still blaming Covid for diabolical customer service. On hold: Many of Britain s biggest organisations are still blaming Covid for diabolical customer service Due to coronavirus you may have to wait longer for your call to be answered, the dreaded recorded message on the HMRC telephone line says. Banks, utility companies, government agencies: all keep customers on hold or, increasingly, insist they speak to a chat-bot rather than a human.

Три преписки за нарушаване на наложена задължителна карантина са образувани от полицията в област Монтана

Три преписки за нарушаване на наложена задължителна карантина са образувани от полицията в област Монтана
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