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The Colorado Department of Labor and Employment offices in downtown Denver.
The Colorado Department of Labor and Employment will make new information and updates about glitches affecting the unemployment system available to the public through a dashboard page launched today.
The new page is meant to offer more frequent updates about the numerous issues that can prevent someone from collecting unemployment benefits.
“We want to make sure that people know what’s happening in the system, (like) program issues that involve eligibility, identification,” said Joe Barela, executive director for CDLE. “We talked to claimants and wanted to get their insight on what’s missing, what would they like to know?”
Who do you call about your problems with CDLE s out-of-state call center?
The Colorado Department of Labor and Employment hired a Florida-based call center in April to help with unemployment questions. But people have some complaints. Author: Marshall Zelinger Updated: 9:03 PM MST February 25, 2021
DENVER Out-of-staters are making Coloradans mad in a new way.
The Colorado Department of Labor and Employment (CDLE) hired a Florida-based call center in April to help with unemployment questions. The initial contract was for $700,000. It has been amended nine times and now totals $10.5 million. We have little faith in the call center right now, said Erin Joy Swank, moderator of the Colorado Unemployment Facebook page, where members help each other with unemployment questions.
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