Message :
Required fields
(Reuters) - UK energy regulator Ofgem said on Thursday utility E.ON had agreed to pay more than 650,000 pounds ($905,385)in compensation for direct debit payments taken early from 1.6 million customers.
The company agreed to make payments to compensate customers affected by additional bank charges and pay an additional 627,312 pounds to the energy redress fund, Ofgem added.
The majority of the affected payments were due to be taken in January 2021, but E.ON erroneously took payments on Dec. 24, 2020, due to a technical fault after a system change, the regulator said. This failure is a reminder to suppliers that when making changes to their systems, they need to undertake appropriate checks to avoid any unintended consequences for customers, Ofgem said.
Wanda Serwinowska from Credit Suisse retains his positive opinion on the stock with a Buy rating. The target price is slightly modified from 10.60 to 10.30 EUR. | February 27, 2021