⦁ 2-5+ years of experience in a litigation setting or prior insurance defense experience preferred
⦁ Intermediate to advanced communication skills including the ability to maintain a courteous and professional demeanor with clients, customers and with fellow employees handle calls in a timely manner and ability to initiate oral and written responses to routine inquiries
⦁ Intermediate to advanced knowledge of software applications including Microsoft Outlook, Word and Excel, Internet, TeamConnect, Nuance and other web-based applications
⦁ Ability to complete professional, error free documents utilizing good grammar, spelling and format skills, including accurate preparation of legal pleadings, agreement letters, memoranda, reports outlines, schedules and client communications
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Functional Skills
Advanced ability to deliver results, collaborate, and make effective decisions
Ability to understand business strategy as it relates to case retention, quality case handling and case disposition
Ability to be a change champion with intermediate change management skills
Advanced understanding and Knowledge of Nuance, Adobe Pro, Teams, Zoom, Microsoft Suite, One-Note, SharePoint, Share file and One-Drive
Intermediate project management skills and quality assurance skills
Advanced computer skills and ability to maneuver within and utilize litigation software
Ability to engage, influence and motivate
Ability to work in a hybrid work scenario (both onsite and remote)Compensation Data
Compensation range for this position is $59,500 -$103,300 per year, based on experience and qualifications.