While some businesses, especially in the retail sector, may sadly never reopen, the survivors find themselves doing business in a new world of partitions, mandatory masks, temperature checks and sanitiser stations. A key question remains: Has the way apps operate, like Uber and Uber Eats, changed forever?
The answer is yes! However this isn’t a bad thing and in 2021, businesses like Uber will continue to adapt to the current needs to provide solutions for consumers and earning opportunities for people across Africa, even in post-covid times.
Navigating through challenging times
Almost a year into the global pandemic and the world before is but a fragrant reminder of why adaptability is a necessity. While e-Commerce and food delivery has been growing in popularity, 2020 showed significant growth as it has become a popular medium by which the new normal exists. Now, it isn’t just about the product, but quick access and contactless delivery which was a natural move for Uber.
Uber commemorates six years of operation in Kenya
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Uber has marked six years of service in Kenya having launched in the market on 25th January 2015. The transport company has steadily pioneered the country into smarter logistic solutions that now enable safer, more affordable and convenient travel at just a tap of the button.
Uber focuses its efforts on providing holistic lifestyle solutions that cater to the needs of customers, to make movement easier. Since its launch in 2015 in Nairobi, followed by Mombasa, Uber has since introduced four unique travel options. These include the popular
UberX, and a few years ago, Uber localized its product offering to roll out
Uber Eats drivers say they earn R150 less per 20 orders than this time last year Customers drove decision to reduce fees, says company 20 January 2021 - 08:24 More affordable fees are designed to help delivery drivers by boosting user demand so more people are ordering more often through the Uber Eats app, says the company. Image: Reuters
Uber Eats has downplayed a threat by drivers, who are “fed up” with reduced fees, to stage a nationwide strike on Friday, saying many drivers don’t support it and will “continue operating as normal”.
Duane Bernard, speaking on behalf Uber Driver Partners SA, told TimesLIVE that due to a decision by Uber Eats to bow to pressure from restaurants and reduce delivery fees from 30% - plus 5% to the driver - to a capped fee of about R9 a meal, as well as “activating” too many drivers on the platform, drivers were now earning about R150 less per 20 orders than they were at this time last year.
Uber Connect, an on-demand package delivery service, went from idea to launch in a matter of weeks as the brand responded decisively to the signals it saw in the market. Here’s how.