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LONDON BRIEFING: BA, Ryanair probed over refunds amid travel havoc
Wed, 9th Jun 2021 08:08
(Alliance News) - The Competition & Markets Authority said Wednesday it is probing whether British Airways and Ryanair have broken UK consumer law over ticket refunds.
The CMA has opened enforcement cases into both firms over concerns that, during periods of lockdown across the UK, BA, part of International Consolidated Airlines Group, and Ryanair refused to give refunds to consumers that were lawfully unable to fly. The firms instead offered vouchers or the option to rebook. While we understand that airlines have had a tough time during the pandemic, people should not be left unfairly out of pocket for following the law. Customers booked these flights in good faith and were legally unable to take them due to circumstances entirely outside of their control. We believe these people should have been offered their money back, said CMA Chief Executive Andrea Coscelli.
Honeywell and Cambridge Quantum Computing (CQC) are to form a jv consisting of Honeywell’s quantum operation and CQC. Honeywell will own 54% of the jv and