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The COVID-19 pandemic has seen a wave of telehealth policy changes across the nation at both federal and state levels. Such changes have expanded access to health care and addressed underutilization in chronic disease management while minimizing the risk of exposure for individuals seeking care. One such policy change in particular has received widespread attention and support from industry stakeholders and lawmakers alike: expansion of telehealth to include audio-only telephonic communications. However, the longevity of telehealth’s expansion to audio-only services remains uncertain as states and the federal government each pursue revisions to pandemic-era policies and flexibilities.
Hold the Phone: Audio-Only Telehealth Expanding in New York and other States, but National Policies May Lag Wednesday, May 12, 2021
The COVID-19 pandemic has seen a wave of telehealth policy changes across the nation at both federal and state levels. Such changes have expanded access to health care and addressed underutilization in chronic disease management while minimizing the risk of exposure for individuals seeking care. One such policy change in particular has received widespread attention and support from industry stakeholders and lawmakers alike: expansion of telehealth to include audio-only telephonic communications. However, the longevity of telehealth’s expansion to audio-only services remains uncertain as states and the federal government each pursue revisions to pandemic-era policies and flexibilities.
New York Gov. Andrew Cuomo (Photo by Spencer Platt/Getty Images)
New York Gov. Andrew Cuomo announced legislation this week that would expand access to telehealth throughout the state.
The governor s proposal includes broad regulatory and statutory changes to allow for greater flexibility in where and how patient use telehealth, new requirements for insurers regarding telehealth coverage, technology expansions that would further enable virtual care, and professional development and education aimed at facilitating the use of telemedicine among patients and providers. COVID-19 has changed not only the way we live, but the way healthcare providers support their patients, especially in regard to mental health, said Cuomo in a statement.
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Governor Andrew Cuomo announced legislation to expand and improve access to telehealth for all as part of the 2021 State of the State. The COVID-19 pandemic laid bare the inequities in the U.S. healthcare system and showed that telehealth is a critical tool to expand access and lower costs for low-income communities, especially for behavioral health support.
During the crisis, the Governor took executive action to expand access to remote care, and these proposals codify and build on those successful reforms.
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