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Globe eyes better customer service via gaming

Published April 15, 2021, 8:54 AM Globe is banking on gaming and related content to enhance customer experience and maximize revenue stream. Speaking during the panel discussion titled “Revenue Opportunities in Video Gaming for Telco and Content Providers” at the Asia Video Industry Association (AVIA) OTT Summit 2021, Nikko Acosta, Globe Senior Vice President for Content Business and Product Management said telcos and gaming providers need to work together to make sure the needs of the customer are addressed. Globe is currently exploring new business models with gaming partners on revenue sharing and for customer satisfaction. “We are always open for a new one. And that really depends on what the partner can bring into the discussion and in the ecosystem, as well as what Globe can bring accordingly as we see and mutualize our values together. So, it’s one team playing in this ecosystem to take care of the customers,” he said.

Philippines Government & ISPs Reach Agreement to Rapidly Block Pirate Sites * TorrentFreak

> The Philippines Government and local Internet service providers have agreed to establish a voluntary mechanism through which pirate sites can be more effectively blocked. After receiving a verified complaint, the plan is for ISPs to block infringing platforms within two hours, although new legislation may be needed to speed up the initial verification process. Alongside various initiatives to discourage Internet users from visiting pirate sites, including improved legitimate offerings, governments, rights holders and service providers are pressing ahead with their site blocking plans. Broadly speaking, site blocking takes place under two regimes – court-ordered injunctions and voluntary arrangements between stakeholders. The former can prove effective but there are considerable costs involved and blocking doesn’t always happen as swiftly as rightsholders would like. Voluntary arrangements, on the other hand, are less formal and have the advantage of being less adversarial,

Faster takedowns sought for sites with pirated material

BusinessWorld April 14, 2021 | 8:30 pm THE intellectual property office will work with the National Telecommunications Commission (NTC) to effect faster blocking of websites carrying pirated material. The Intellectual Property Office of the Philippines (IPOPHL), in a statement Wednesday, said it will partner with NTC to develop streamlined protocols for rapid site blocking. IPOPHL has been asking Congress for power to issue take-down orders for the NTC to immediately block websites, foregoing a review process. Bills on the proposed amendments to the intellectual property code are being consolidated by the House of Representatives. For now, IPOPHL can review piracy complaints from intellectual property rights holders and request the NTC to order internet service providers (ISPs) to take down the websites.

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