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SAFD increases care options on 911 medical calls
ET3 model includes trips to urgent care instead of ER, treatment on scene, telemedicine to avoid unnecessary EMS runs
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SAN ANTONIO – The San Antonio Fire Department traditionally has not had much flexibility when responding to 911 calls for medical assistance.
“We either took you to the hospital, or we didn’t. That was it,” Assistant Chief Bryan Norris said.
But after the San Antonio City Council’s approval on Tuesday, SAFD will be able to get reimbursed for using the Emergency Triage, Treat and Transport model, or ET3, on medical calls beginning Jan. 11.