New AI Workflow Capability For Avaya OneCloud To Enhance Customer Experience – CIO East Africa cio.co.ke - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from cio.co.ke Daily Mail and Mail on Sunday newspapers.
An old Bob Dylan song titled âThe Times They are A-Changin’ â reminds me of whatâs going on in tech today. The reality is the nature of the tech industry is constant change, which is why smaller vendors can come out of nowhere and become market leaders in the blink of an eye. This forces the established vendors to transform themselves to stay relevant or go the way of names such as Novell, Compaq, 3Com, Sun Microsystems and so many others that failed to change.
While evolution has become a steady theme, the rate at which change is happening is accelerating. This is driven by the cloud that makes it easier for anyone with a good idea to create a start-up on a limited budget. In this week’s ZKast, done in conjunction with
Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do and its use in business is rapidly growing.
Natural language is actually a very difficult thing to emulate, Nedim Fresko, Amazon s VP of Alexa Devices and Developer Technologies, told ZDNet last year. When people speak naturally, they change direction, they make contextual references to things they said. Sometimes they over-supply information, sometimes they under-supply it when that happens, consumers revert to robotic language and simple phrases, and developers just give up.
To use Alexa Conversations, developers give Amazon a few sample phrases of their conversations as well as some APIs that implement the services they re trying to achieve. From those samples, Amazon s AI system tries to anticipate all the possible conversation paths the user might take. It reduces the amount of back end code developers have to create and the amount of training data they have to provide.
URL copied
THIS Alexa-powered device to make babies, parents sleep better
If your toddler is unable to sleep, here comes an Alexa-enabled smart device called Hatch Rest that helps soothe babies and their parents too into a better night s sleep. The current product lineup includes the Rest, the Alexa-enabled Rest+ for babies and kids and the Restore for adults. The Rest Mini was launched in January 2021. Rest for babies is our big product, but adults need their sleep, too, so interest in Restore has been tremendous, said Hatch CEO Ann Crady Weiss. Rest is the number one Amazon baby registry product behind consumables like diapers and wipes. It has over 5,000 reviews on Amazon and a 4-½ star rating, she said in an Alexa Skills Kit blog. In developing Rest and other products, Weiss listened to parents and she discovered they wanted hands-free help. After releasing Rest, customers started asking specifically for voice control of the devices.