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While it was a year not so much in the air, there were no days in 2020 without an Air New Zealand flight taking to the skies. Air New Zealand reflects on some of the numbers from a most extraordinary 2020.
During New Zealandâs Alert Level 4 lockdown, 67 of the airlineâs aircraft were grounded, and by the end of 2020, the 15 strong Boeing 777 fleet had been sent to long term storage facilities in Auckland, Roswell, New Mexico and Victorville, California.
The Air New Zealand Contact Centre recorded its busiest day on 15 March. This followed the New Zealand Government announcement on 14 March that everyone entering New Zealand, except from the Pacific, would be required to self-isolate for 14 days. On top of email and chat options, calls from customers topped 75,000 compared to 9,900 calls received on the busiest day in 2019.
15 January 2021
Air New Zealand reflects on some of the numbers from a most extraordinary 2020.
During New Zealand’s Alert Level 4 lockdown, 67 of the airline’s aircraft were grounded, and by the end of 2020, the 15 strong Boeing 777 fleet had been sent to long term storage facilities in Auckland, Roswell, New Mexico and Victorville, California.
The Air New Zealand Contact Centre recorded its busiest day on 15 March. This followed the New Zealand Government announcement on 14 March that everyone entering New Zealand, except from the Pacific, would be required to self-isolate for 14 days. On top of email and chat options, calls from customers topped 75,000 compared to 9,900 calls received on the busiest day in 2019.
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Press Release – Air New Zealand While it was a year not so much in the air, there were no days in 2020 without an Air New Zealand flight taking to the skies. Air New Zealand reflects on some of the numbers from a most extraordinary 2020. During New Zealands Alert Level 4 lockdown, …
While it was a year not so much in the air, there were no days in 2020 without an Air New Zealand flight taking to the skies. Air New Zealand reflects on some of the numbers from a most extraordinary 2020.
During New Zealand’s Alert Level 4 lockdown, 67 of the airline’s aircraft were grounded, and by the end of 2020, the 15 strong Boeing 777 fleet had been sent to long term storage facilities in Auckland, Roswell, New Mexico and Victorville, California.