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How The Owl Tea Rooms in Holt is coping in lockdown

Their initial shutdown was a chance to recoup, Ms Pollinger said, and take a breath. Soon, they began click and collect orders from their home in Dereham, before moving it to the tea rooms when it became popular. She said while it did not make the business a lot of money, it meant they avoided losing any. Though they had no rent reduction or government grants, they did access the furlough scheme for their 14 employees and received financial help from North Norfolk District Council. Having a shop in-store selling essential items meant they were able to reopen as early as possible, before footfall increased dramatically in summer.

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