April 20, 2021 3 min read
In the midst of rumors that Subway is setting itself up for sale, some of the chain s franchisees have banded together to raise concerns and demands.
On Monday, a group of franchisees voiced outrage at their treament and proposed solutions in an open letter to Elisabeth DeLuca, the widow of Subway co-founder Fred DeLuca. According to the
New York Post, the signed letter comes from 250 Subway locations, which total 1% of the chain s U.S. locations. Sadly, for many of us, this dream has turned into a nightmare, the letter says. We didn’t understand that language in our Franchise Agreements was written in a way so that Subway could change the rules on us at any time, without notice, for anything.
Andrew Winning/Reuters
More than 100 Subway franchisees wrote a letter to Elisabeth DeLuca, one of the chain s owners.
Franchisees wrote the dream of owning a Subway franchise has turned into a nightmare.
Subway said the letter is not representative of most franchisees.
Subway franchisees are begging Elisabeth DeLuca, one of the company s owners, to fix a host of problems that they said are plaguing the sandwich chain.
On Monday, a group of more than 100 Subway franchisees released an open letter to DeLuca, who was married to cofounder and long-time CEO Fred DeLuca prior to his death in 2015. In the letter, franchisees said that the dream of owning a Subway franchise has turned into a nightmare.
Subway Franchisees Warn of Risks That Come With Investing in the Chain businessinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from businessinsider.com Daily Mail and Mail on Sunday newspapers.
Many had spent decades at the company, building Subway into one of America s largest fast-food chains. They herded cattle into a room and slaughtered them, one fired employee, who worked at Subway for more than 30 years, told Insider.
The layoffs came three months after John Chidsey joined the 56-year-old sandwich chain as its chief executive.
Subway was in a downward spiral when he arrived. In 2015, spokesperson Jared Fogle who famously lost weight and dropped pant sizes eating only Subway sandwiches was arrested on charges of child pornography. A few months later, cofounder Fred DeLuca, the man who turned Subway into a behemoth with more than 40,000 locations worldwide, died. DeLuca s successors, including his sister, have struggled with mounting closures, sinking sales, and lagging digital and delivery programs.
Subway moving less than 10 percent of Milford HQ jobs to Miami
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Subway CEO John Chidsey, in a May 2020 appearance on NBC’s Today.Screenshot via NBCShow MoreShow Less
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Subway’s new CEO is moving some corporate staff to an office in the Miami-area where he lives, raising questions about the company’s Milford headquarters.
Subway confirmed it will move an unspecified number of Milford staff south, including managers in marketing, culinary and global strategy. A company spokesperson told Hearst Connecticut Media that “less than 10 percent of Milford employees” are being affected in the moves, without providing a precise number.