Ent Credit Union (Ent), Colorado’s leading credit union, announced today it is partnering with Backbase, the global Engagement Banking Platform provider,
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Wildfire Credit Union expands partnership with Backbase to redefine the employee and member digital experience
Leading Michigan credit union to adopt Backbase’s Customer 360 Employee Portal to empower employees and optimize member experience
ATLANTA, GA (March 17, 2021)
Michigan-based Wildfire Credit Union announces today that it is expanding its partnership with Engagement Banking technology provider Backbase to modernize its employee experience and improve its ability to deliver personalized member services. Wildfire will adopt Backbase’s Customer 360 Employee App, which consolidates a variety of member relationship management lines – including call centers, branch services, underwriters and loan officers – onto one single platform for a unified member experience. The partnership will enable Wildfire’s 180+ employees to shift away from siloed, transactional interactions with members towards relationship-building and engaging dialogues that offer increased consistenc
Press release content from Globe Newswire. The AP news staff was not involved in its creation.
Backbase and Zafin Push the Limits of Customer Personalization Through Turn-Key Dynamic Product .
ZafinFebruary 25, 2021 GMT
NEW YORK, Feb. 25, 2021 (GLOBE NEWSWIRE) Leading engagement banking platform provider Backbase announces today that it has partnered with Zafin, the global leader in SaaS cloud-native product and pricing solutions for banks, to integrate Zafin’s relationship-based product and pricing capabilities into its Engagement Banking platform.
Through this partnership, Backbase clients can now leverage Zafin to instantaneously deploy products and offers with pricing optimized to each individual customer. This people-first approach is aimed at increasing adoption of new products and services, while growing lifetime customer loyalty. Further, the collaboration enhances banks’ ability to provide highly personal, tailored products, allowing them to increase their share o