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Chairman, President, Chief Executive Officer
Thank you all for joining us today. I m going to begin with the safe harbor statement. I recommend that you read it at your leisure. We have our entire management team on the call today available for Q&A after the formal pitch. We have a lot of slides and several presenters but I m going to give you the short story upfront.
2020 was a turbulent year. We emerged from 2020 much stronger as a company. We like to say that we do our best work and we re going to jam. That s true for 2020. We protected our people, we found a way to run the plants and warehouses safely, we set production and shipping records, we figured out how to make hand sanitizer in our U.K. plant, we operated the company with 2,000 remote employees, we pivoted our marketing messages to support a 60% increase in e-commerce sales, we installed the new packaging lines with the assistance of off-site engineers using Google classes, we added overflow warehouses, and we validated