Spiller told the USTelecom Industry Traceback Group, a group authorized by the FCC to investigate robocalls, that he knowingly called consumers on the Do Not Call list, the FCC says. He told the group that his firm made millions of calls per day and that he was using spoofed numbers, the FCC said in its original fine proposal.
In addition to enforcing the agency s largest-ever fine, the FCC also issued several cease-and-desist orders against other robocallers and created a robocall response team.
“Unwanted robocalls are not only a nuisance, but they also pose a serious risk to consumers who can inadvertently share sensitive, personal information in response to bad actors’ malicious schemes, acting FCC Chairwoman Jessica Rosenworcel said in a statement. I’m proud to unveil my first set of actions to put a renewed focus on what the FCC can do to combat the issue that we receive the most complaints about.
The Latest Developments in the World of Call Delivery Published on: 16 February 2021 at 11:00 a.m. ET Feb. 16, 2021, 11 a.m. Feb. 17, 2021, 10:18 a.m. insideARM.com The iA Institute
http://www.insidearm.com/news/00047073-latest-developments-world-call-delivery/
A lot has happened in the call delivery world in the last year. Here is my attempt to weave together the developments and put them in context.
Robocalls quantified
According to a
report published earlier this month by robocall analytics company Hiya, voice traffic was up 184% in 2020 compared to 2019. Unfortunately, so are the scams. The report states that each of us received an average of 144 spam calls last year 58% of which were fraudulent. A Censuswide survey of more than 2,000 consumers and 300 business professionals commissioned by Hiya revealed that 75% of Americans surveyed were targeted by scammers over the past 12 months, and more than 7% reported losing more than $500 as
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Some welcome the New Year with new goals and new plans while others – the FCC, in particular, welcomes the New Year by wrapping up TCPA rulemakings and issuing other rulings. As expected, a number of TRACED Act items were included in orders issued in late December 2020. As we previewed, the FCC amended nine existing TCPA exemptions, imposing additional restrictions on pre-recorded/artificial voice calls placed to residential lines even for informational calling, and adopted new redress requirements on and safe harbor protections for carriers engaging in network-based call blocking. The FCC also denied two petitions for declaratory rulings, clarifying that “soundboard callers use a prerecorded voice to deliver a message” and that as a result, these calls made using soundboards are subject to TCPA restrictions. In light of these changes, we encourage business callers to carefully assess how they affect any existing cal
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New Year, New Rules: FCC Modifies Existing TCPA Exemptions, Adopts New “Call Blocking” Requirements, and Clarifies TCPA Application Over Soundboard Technology Thursday, January 7, 2021
Some welcome the New Year with new goals and new plans while others – the FCC, in particular, welcomes the New Year by wrapping up TCPA rulemakings and issuing other rulings. As expected, a number of TRACED Act items were included in orders issued in late December 2020. As we previewed, the FCC amended nine existing TCPA exemptions, imposing additional restrictions on pre-recorded/artificial voice calls placed to residential lines even for informational calling, and adopted new redress requirements on and safe harbor protections for carriers engaging in network-based call blocking. The FCC also denied two petitions for declaratory rulings, clarifying that “soundboard callers use a prerecorded voice to deliver a message” and that as a result, these calls made usi