Unified communications vendor Avaya is launching Experience Builders, a program that brings together resources and co-development support for enterprise.
UCaaS provider 8x8 said on Wednesday that it will acquire fellow cloud communications specialist Fuze for approximately US$250 million (AU$350 million) .
Mia Distribution used automation to streamline its distribution of hardware for RingCentral customers, earning the distie a place on the finalists list .
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Weighing up which UCaaS vendors to work with
What are the differentiating factors that will make some UCaaS vendors stand out from the crowd as the market heats up? Credit: Photo by John Schnobrich on Unsplash
It’s no secret that the unified communications-as-a-service (UCaaS) market is hot right now, with the pandemic-prompted shift to remote work pushing organisations towards solutions designed to keep their teams in touch, despite physical distances.
Industry data and analyst firm IDC estimates that worldwide UCaaS service provider revenue, including over-the-top (OTT) providers, will reach US$16.1 billion in 2024, with a compound annual growth rate (CAGR) of 7.0 per cent over the 2019-2024 forecast period.
Mia distribution has launched a new hardware as a service program for its unified communications (UC) products.
Mia said its resellers and end users can avoid an upfront payment for UC hardware and pay by the month. Partners can opt for customers to lease to own or rent devices.
“With the changes to the modern workforce with the onset of COVID, we are looking for ways to assist our resellers and their end user customers to consume the collaboration and unified communication devices without having to put up front capital expenditure constraints on their business,” ths company said in a statement.