South African Airways (SAA), the national flag carrier of South Africa, has maintained a Skytrax™ 4-Star rating, in both Business and Economy Class, for a 16th consecutive year. The Skytrax™ rating signifies that South African Airways’ product and service standards on long-haul, regional and domestic flights continue to perform at the high standard that meets 4-Star levels.
As measured along-side many international carriers throughout the world, a 4-Star rating indicates airlines that are providing a good standard of product and staff services across all customer-facing categories. These measurements include cabin seating, safety standards, cabin cleanliness, comfort amenities, catering, tax-free onboard sales, reading material in-flight entertainment and staff service. Skytrax™ 4-Star rating of SAA also included the airline’s new Airbus A330-300 aircraft which was noted for its comforts in Premium Business Class, with fully flat-bed seats that offer direct aisle access f
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