Research shows that if customers receive a good service experience, they will tell two or three people. But if they experience poor service, they will tell around ten to twelve others! Customers are the core of every business and, thus, should always be your leading priority. And since online and word-of-mouth recommendations and referrals are often top drivers of new business, companies should strive for consistently high service levels.
/PRNewswire/ Helpshift, the established leader for in-app customer service in the mobile gaming industry, has set its sights on expanding its services to.