Published May 23, 2021, 12:12 AM
The COVID-19 pandemic has accelerated the pace of digital transformation worldwide. In the Philippines, the protracted lockdown has brought about a shift to digital and online payments. Artificial intelligence (AI) has become the catalyst for the increased tempo of what is now widely known as the Fourth Industrial Revolution.
As it is commonly understood, AI “refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions.” After the introduction of smartphones, digital voice assistants such as Amazon and Apple’s Alexa and Siri became popular applications of AI as a tool for more convenient daily living.