As per the US officials, Air India s policy of “refund on request” is contrary to the Department of Transportation policy, which mandates air carriers to legally refund tickets in the case of cancellation or change in flight.
Tata-owned Air India strategizes to improve on-time performance of flights, newly appointed CMD Campbell Wilson comes up with a plan of action, reports PTI.
Air India has not bought a single aircraft since 2006 when it had placed orders for purchasing 111 aircraft 68 from the US-based aircraft manufacturer Boeing and 43 from Airbus.