passengers over their pilot that hadp an apparent psychotic incident. the copilot locked pilot out of the cockpit, passengers helped subdue him in the cabin. some people living near the massive wildfires in colorado say they never got the reverse 911 call urging them to evacuate their homes. the jefferson county sheriff blames it on a software glitch in the notification system but the operators of that system say that is not true. fox s alicia acuna is live near aspen park, colorado. what do we know? reporter: hi, alisyn. i asked a jefferson county sheriff s office about the conflicting statements between his office and that of first call network, the company that handles the reverse 911s. the sheriff official acknowledged the discrepancy and they are investigating. 12% of the people who live in the mandatory evacuation area say they got no warning