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By Susan Tohyama, executive vice president and chief human resources officer, Ceridian
Once a distant ship on the horizon, the future of work reached our shores quicker than expected and without notice. Any questions of what this future might look like have been replaced by an urgency to become more resilient and agile in this digital-first, borderless world.
By prioritizing the employee experience (EX) and implementing intelligent technologies, forward-focused organizations will achieve a distinct competitive advantage while creating value for both the business and employees.
While leading organizations have long considered EX imperative in improving engagement, it can t be viewed as a one-time initiative in the employee-led workplace of the future. Policy and culture decisions that were once delegated from the top down are now flowing in the opposite direction.