Clients of both Shiji ReviewPro Guest Communications solution and Amadeus’ iHotelier® Booking Engine or HotSOS Service Optimization solution will benefit from a newly integrated AI-driven chatbot to better serve their guests. Travelers who interact with the Shiji ReviewPro chatbot while researching their next stay are seamlessly routed into the booking flow. Once the guest has filled in their details and is ready to book, they are redirected to the iHotelier Booking Engine page to finish their transaction.
In a free educational webinar on January 31st, Booking.com and Shiji ReviewPro team up to provide all the knowledge hoteliers need to understand guests, improve operations where it counts, and boost revenue in 2023.