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Responses to passengers’ complaints at airports too low – SERVICOM boss
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The Service Compacts with all Nigerians (SERVICOM) has called on the management of Nigerian Civil Aviation Authority (NCAA) to improve more on services render to its customers.
Mrs Nnenna Akajemeli, the National Coordinator, SERVICOM made the call in a statement issued on Thursday by Mrs Henrietta Okokon, the Public Awareness Manager, SERVICOM.
Akajemeli made the call when she paid a visit to the Director-General NCAA, Capt. Musa Shua Nuhu in his office in Abuja.
According to her, responses to passengers’ complaints of poor services of airlines in terms of delay and cancelation of flights, are not timely.