committee. this is an hour and 35 minutes. i will make an opening statement. [inaudible conversations] every single day, millions of american consumers sit down in front of their computers to make travel plans, to send somebody some flowers or to order movie tickets for some other transactions. for many american shopping on line is know as routine as going to the grocery stores for milk. according to a recent survey 59% of all adult americans have now purchased goods or services over the internet. shopping online is in fact an exciting new way for people to learn about products, to compare prices, and to find a good bargain. and in tough economic times when americans are doing all they can to make ends meet, every nickel, every dollar counts. but when we go on line to buy things, we all have a few very important expectations about how we should be treated, regardless of how and where we make the purchase. first of all we e
wadah the plans for the future to make sure whenever we do is not harmful. plus the meredith attwell baker is a lawyer with the law degree from the university houston. what surprised you in your few months that the fcc? guest: the fcc, having come from ntia which is a wonderful government agency but it is smaller and you were part of a larger team at ntia. this fun because you were part of the trade trips and part of the economic agenda. but you are kind of always answering as the team, not necessarily what you think. when you go to the expert agency of the fcc it is almost three times as large part of the death of the expertise there is incredible and the fact you are independent and it is communications all the time is really delightful. my second or third day of work i met this woman and she was lovely, and she said i have been working on the universal service high-cost funds for the last 18 years, so it is terrific to be able to have the expertise to really understand t