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It’s been a year of great challenges and economic upheaval – so what have we learned? I spoke to four experts for their views
‘I wanted to better understand what small businesses have learned from the experience, and what lessons will be applied for the future.’ Photograph: Mark Lennihan/AP
‘I wanted to better understand what small businesses have learned from the experience, and what lessons will be applied for the future.’ Photograph: Mark Lennihan/AP
Sun 24 Jan 2021 06.00 EST
Last modified on Sun 24 Jan 2021 06.01 EST
Earlier this month I sat down for a conversation with four top executives from leading companies that together have served millions of small businesses through the Covid pandemic.
Earlier this month I sat down for a conversation with four top executives from leading companies that together have served millions of small businesses through the Covid pandemic. As we begin to emerge from what historians will look back on as a time of great challenges and economic upheaval, I wanted to better understand what small businesses have learned from the experience, and what lessons will be applied for the future. Here are the biggest.