DoorDash has launched voice-ordering capabilities incorporating AI, building on its model leveraging agents to support restaurant operations. The cost-efficient innovation will help operators increase sales by answering all calls and pursuing incremental revenue opportunities, while providing an excellent end-to-end customer…
DoorDash introduces AI, agent-powered voice-ordering solution
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DoorDash introduces AI, agent-powered voice-ordering solution
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DoorDash is celebrating its 10-year anniversary with a series of major updates and service additions, including a slew of new features for restaurant partners. New tools for merchants were unveiled alongside updates to the Dasher platform and consumer app as part of the company’s inaugural Dash Forward product showcase on Wednesday.Upgrades for restaurants include bespoke growth recommendations driven by machine learning, new ways to reward loyal customers, and more tools for optimizing the performance of their first-party channels.