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in. there are agents in the lounges that can offer quicker support, proactive support. that s another option. finally, try reaching out directly on social media through direct message on twitter or a lot of airlines do allow you to text these days. i know there s a backlog. airlines are doing their best to work through it and it s critical that you pull out the stops, if you re traveling with a party of 4, maybe you have one person stand in line, one person get on the phone, one person try texting, one person go to the lounge. divide and conquer to try it pull out the stops to get to where you need to be. that s a lot of work. so frustrating, they were ready for the season, and obviously they were not with the weather. george solis, thank you, nick, thank you as well. new fascinating fbi findings about the suspected chinese spy balloon that flew over the u.s. earlier this year. we are at the pentagon coming up next. at the pentagon coming up next

Social mediaProactive supportThank youGeorge solisDivide and conquerNick yuenSpy balloon