Staff Writer
ST. CLAIRSVILLE For the Christmas season, during the final teleconference meeting of 2020 Monday, St. Clairsville City Council voted unanimously to forgive late fees for utility bill payments this month, since delivery to customers has been delayed.
Safety and Service Director Jeremy Greenwood said while the bills were mailed on time Dec. 4, some of them have still not yet been received.
He added the city has notified residents through the Code Red automated calling system and the city website to contact the utility office, since bills are due Dec. 23.
“If anybody hasn’t received a bill yet and they need it, they will probably need to call the utility office, and please be patient because they’re swamped right now with people calling in,” Greenwood said. He said the holiday rush, the COVID-19 pandemic, and heavy snowfall may have worked together to delay the mail.