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RBI Ombudsman: Customer complaints with RBI Ombudsman up 68% in 2022-23

Customer complaints with the Reserves Bank Ombudsman increased by 68% in 2022-23. Under RBIOS, the central bank handled 7,03,544 complaints, with public sector banks accounting for 41% and private sector banks accounting for 31% of the complaints.

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How RBI s Integrated Ombudsman Scheme Resolves Customers Complaints? 10 Things to Know

RBI’s Integrated Ombudsman Scheme: Another significant thing to note is that the scheme adopts ‘One Nation One Ombudsman’ approach, which means that customers can file complaints from anywhere in India and they will be handled by the nearest ombudsman office.

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Upper Limit For Offline Payment Transactions Raised To Rs 500: RBI

Upper Limit For Offline Payment Transactions Raised To Rs 500: RBI
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10 things to know about Reserve Bank of India s Integrated Ombudsman Scheme

10 things to know about Reserve Bank of India s Integrated Ombudsman Scheme
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RBI launches UPI for feature phones, here s how it will work

The RBI's 'UPI123Pay' allows feature phones to carry out UPI transactions even without the internet, according to a press release.

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