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New Crystal Hospital Wins CIMG Award

New Crystal Hospital Wins CIMG Award
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What actually is palliative care? And how is it different to end-of-life care?

Palliative care is often seen as a ‘last resort’ rather than a service that empowers terminally ill people to live as well as possible for as long as possible.

Three impactful ways to accelerate your practice s growth

Revenue cycle management, cloud-based software and patient-centred care will help to support growth and sustainability, says Mat Dewey, acquisition manager at HealthBridge.

VOICE–Validating Outcomes by Including Consumer Experience: A Study Pr by Amal Chakraborty, Emma Walke et al

Aboriginal and Torres Strait Islander peoples’ (hereafter respectfully referred to as Indigenous Australians) experiences of health care are shaped by historical, social and cultural factors, with cultural security critical to effective care provision and engagement between services and community. Positive patient experiences are associated with better health outcomes. Consequently, it is an accreditation requirement that primary health care (PHC) services must formally gather and respond to patient feedback. However, currently available patient feedback tools were not developed with Indigenous Australians, and do not reflect their values and world views. Existing tools do not capture important experiences of care of Indigenous Australians in PHC settings, nor return information that assists services to improve care. Consistent with the principles of Indigenous Data Sovereignty, we will co-design and validate an Indigenous-specific Patient Reported Experience Measure (PREM) that prod

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