Getting the Basics Right in Organizational Leadership
One of the most common concerns raised by employees (yes, managers too!) is as simple as it is complex. Organization structure and design, reporting lines and levels of authority should be straight forward and well understood by all. Yet, in companies large and small, team members often cite the same question: “what is it that’s expected of me?”
This phenomenon is brought into shaper focus for me each year at this time. As a professional football fan, I know that the end of the NFL season typically brings about changes in leadership for teams that have underperformed or simply need “a different voice in the locker room”. General managers, head coaches and in some cases, entire staffs are shown the door, some not even lasting until the season ends. To be sure, the pressure to perform at the professional level is intense and under scrutiny by owners, the media, and fans with a penchant for expressing their disap