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Cherokee E-911 Named Call Center of the Year

911 dispatch centers facing national worker shortage

The National Emergency Number Association (NENA) reports around a third of dispatch centers across the United States are facing a staffing shortage.

How Call Centers Are Using AI and Cloud-Based Tech in 911 Emergencies

Norfolk Southern and RapidSOS Unveil New Solution to Make Train Incident Response Safer and Smarter

NEW YORK, Feb. 29, 2024 /PRNewswire/ RapidSOS, the intelligent safety platform that securely links life-saving data from connected devices, apps and sensors directly to first responders, and.

Norfolk Southern, RapidSOS introduce new digital incident information system for first responders

Norfolk Southern, RapidSOS introduce new digital incident information system for first responders
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