Public sector entities, civil and private organisations across the island will be joining the Jamaica Customer Service Association (JaCSA) in celebrating National Customer Service Week (NCSW) and the 19th Annual Service Excellence Conference in Octob
This year’s National Customer Service Week has been launched, with a call for private and public sector collaboration to build the capacity of employees to improve on service delivery in the tourism and hospitality industry.
The Service Excellence Foundation (SEF), under the auspices of the Ghana Tourism Federation and in partnership with the Ghana Tourism Authority (GTA) has launched the second edition of the National Tourism Customer Service Week. The week-long event, to be held from October 3–7, 2022, is themed "Enhancing the Customer Experience…