Salesforce today announced Unified Knowledge, a new solution that integrates organizational knowledge resources from disparate third-party systems into Salesforce, helping service.
With Salesforce s Einstein 1 Platform, field service teams can better prepare before an onsite visit, execute efficiently on the day of service, and continue to engage with customers following.
Mobile workers need secure access to data and documents so they can work efficiently from anywhere, says Pete Munday, global marketing manager at Xerox Workflow Central.
To further support International SOS' ongoing work in helping organisations meet their Duty of Care responsibilities International SOS has launched a new learning module, Information Security and Privacy