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Although CALL seems confident it has a strong case, BT is being vocal about its stance. The telecoms giant says it intends to defend itself vigorously against the class action claim and it regrets being drawn into litigation on a topic which Ofcom considered more than three years ago.
At that time, Ofcom’s final statement made no finding of excessive pricing or breach of competition law more generally.
Which? Director of Policy and Advocacy, Rocio Concha said: Which? has campaigned long and hard for an effective collective redress scheme, but with no claim under the new regime reaching a full trial, consumers have not yet had the results they need. If successful, this opt-out action would be welcomed by many BT customers who were found to have been historically overcharged for years, but saw no refund as a result.
HM Courts & Tribunals Service is considering rolling out the model from January. A
rapid consultation on the proposals closed yesterday.
The Criminal Bar Association
accused HMCTS of breaching the Equality Act 2010 and warned that it ‘will take action’. Yesterday, the association revealed that it has instructed Mischon de Reya in its fight. The firm has asked the Equality and Human Rights Commission to assess the extent to which HMCTS has complied with its public sector equality duties.
The letter to the commission states that the CBA is concerned that HMCTS is using the pandemic ‘as an excuse to drive through, without meaningful consultation, reforms to court operating hours that have previously been shown to be unworkable and discriminatory’.