The bank will launch its Powerboard payment system next month, a core part of its strategy to fend off US fintech Stripe and protect the data it uses for lending.
AI models, like ChatGPT, are being used by CBA to help call centre staff answer complex customer questions and software engineers to write better computer code.
CBA has used an annual briefing to show off some new toys, including an app set to be used by 8 million Australians. Underpinning it all is generative AI.
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