Extreme cold has slowed the flow of natural gas fuel to power plants in the central U.S. including Xcel Energy power plants in Texas and New Mexico, limiting output at a time of record energy demand, according to a news release. To protect the regional grid and maintain reliability, Xcel Energy, along with area electric co-ops and municipal utilities such as Lubbock Power & Light that purchase electricity from Xcel Energy, have been forced to interrupt power to pre-selected electric circuits for up to one hour at a time until system conditions improve, the release issued Monday afternoon states.
More than one service interruption may be possible, and there is no need to report an outage during a controlled outage event, according to the utility. If customers experience a service interruption of more than one hour, they should contact 1-800-895-1999 or report the outage at xcelenergy.com or through the Xcel Energy customer app.
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