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This woman charges just over R8,000 an hour to help millennials overcome fear of talking on the phone

Mary Jane Copps says some younger workers are afraid of phone calls because they worry they might be asked a question they can't answer.

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This woman makes a comfortable living helping young people overcome their fear of talking on the phone

Mary Jane Copps picked up on the shifting landscape 16 years ago and launched a consulting company called The Phone Lady to help businesses train their staff.

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Anxiety over unscheduled office conversations the latest worker malady

Fear of desk-bombing is related to another curious fact of office life: an aversion to using the phone, writes Pilita Clark. Find out more.

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Beware the 'desk-bombers': Anxiety over unscheduled office conversations the latest worker malady

Fear of desk-bombing is related to another curious fact of office life: an aversion to using the phone, writes Pilita Clark. Find out more.

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Pilita Clark on 'desk bombers' and why millennials fear using the phone

Anxiety about unscheduled office conversations is as pointless as fears about using the phone, writes Pilita Clark.

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