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How One CIO Turned the Pandemic into Tech for the Greater Good

How One CIO Turned the Pandemic into Tech for the Greater Good
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CIOs Favorite Reads of 2020

CIOs’ Favorite Reads of 2020 Works on innovation, Covid-19 top the list A ultraviolet sterilizing machine cleaning library books amid the coronavirus outbreak at a library in Tokyo. Photo: kim kyung-hoon/Reuters By Dec. 24, 2020 7:30 am ET Bookshelves emerged as a breakout video-meeting background accessory in 2020. When technology leaders were asked by CIO Journal for the one or two books that deserved a prominent place in the background of their video feeds, a few, not surprisingly, suggested titles that dealt with the pandemic’s impact on business. Newsletter Sign-up CIO Journal PREVIEW SUBSCRIBE But the technology chiefs who responded demonstrated they were thinking beyond the novel coronavirus, with selections that offered insight on key business topics, such as digital transformation and innovation, as well as some of the big issues of the day, including gender and race.

Under Covid s Pall, CIOs Looked to Employees Emotional Health in 2020

Dec. 21, 2020 7:30 am ET This year, many chief information officers gave priority to the mental health and well-being of their employees more than ever before, offering access to psychological resources and sharing personal experiences to strengthen bonds. Social distancing, enforced isolation and the stress of working from home while managing one’s personal life in the midst of a deadly pandemic has taken a toll on mental health. Psychologists say confinement can take a psychological toll, including depression and compulsive disorders, WSJ has previously reported. “The new approach for CIOs must be technology plus empathy,” said Carol Juel, CIO of Synchrony Financial, one of 45 information technology executives who responded via email to CIO Journal’s annual end-of-year questionnaire. Employees at Synchrony have been offered virtual mental health counseling services and therapy, and self-care tools such as Talkspace and Sanvello.

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