It is hard to imagine a viable business that is not digital. Digital business must automate where it can, for the employee experience, and delight where it can, for the customer experience. And you stand to lose big time if your competitors are offering digital engagement channels and you are not. Manish Mishra, Head, Middle East & Africa, at Freshworks has written an exclusive article for SME10x on how you can implement the best strategy to delight your digital customers.
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TRP scam: Republic Media Network’s CEO arrested by Mumbai police
Agencies
December 13, 2020
Mumbai, Dec 13: Mumbai Police arrested Republic Media Network s Chief Executive Officer Vikas Khanchandani on Sunday morning in connection with the alleged TRP (Television Rating Points) rigging scam, a police official said.
Khanchandani was arrested from his residence here by the police s Crime Intelligence Unit (CIU), he said.
He will be produce before a court for further remand, the official said.
The police began a probe into the alleged scam after ratings agency Broadcast Audience Research Council (BARC) filed a complaint through Hansa Research Agency about rigging of TRP by some channels.