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THE STANDARD
BUSINESS
A lorry turned into a courier transport service vehicle from Mwea drops sacks of food in Nairobi. [David Gichuru, Standard]
The livid operators claim there is an increased number of quack players who have invaded the sector and are eating into their revenue without following regulations.
The couriers link the growing appetite in the business to the rapid uptake of e-commerce services in the country and movement restrictions due to the effects of Covid-19, which have seen some passenger vehicles converted into cargo buses.
Some of the operators who talked to Shipping and Logistics said unlicensed players have tilted the business environment by offering below-market courier service rates, impacting negatively on the bottom line of genuine operators.