Sara Holcomb criticizes a Chicago restaurant's practice of adding a 25% service charge to all checks, arguing that it shifts the responsibility of fair compensation for staff from employers to customers and potentially contributes to management taking a larger share, sparking a debate on the tipping culture and worker compensation in the United States.
A former McDonald's employee explained how customers didn't care when he was assaulted, and how service workers are rarely treated with the respect and kindness they deserve.