According to Wendy's Chief Executive Todd Penegor, the test bot will be "very conversational" and some customers might not even realize they aren't talking to a human.
Wendy s will debut a new chatbot to take orders at a Columbus, Ohio restaurant in June. Executives say the software has been trained to understand the various ways people order off the menus.
Wendy's turns to AI-powered chatbots for drive-thru orders spokesman.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from spokesman.com Daily Mail and Mail on Sunday newspapers.