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Focus on employee experience makes a contact centre a value centre

Promoted | Prioritising EX for a contact centre agent goes a long way towards converting a contact centre from a cost centre to a value centre, writes Telviva's Kelvin Brown.

South africaEastern capeTelviva kelvin brownKelvin brownRichard bransonTelviva omniAzure virtual desktop

Woman robbed in West Street, Stamford

A woman was injured during a robbery.

Jimmy chooKelvin brownWest streetNorth streetEmpingham road

Rugby league: Inverell Hawks claim a tight win | The Inverell Times

"They hung in there, it was a crappy game to watch to be honest."

New south walesVarley ovalBlue mountainsWestern australiaEllen dungerKelvin brownTingha bailey cosgroveBrock mathersJohn thompsonHawk kialu brownRick ellisBachelor of sport studies communicationsAnzac serviceCharles sturt universityTingha tigersBailey cosgrove

Rugby league: Inverell Hawks claim a tight win | The Inverell Times

"They hung in there, it was a crappy game to watch to be honest."

New south walesVarley ovalWestern australiaBlue mountainsEllen dungerTingha bailey cosgroveJohn thompsonRick ellisHawk kialu brownKelvin brownBrock mathersCharles sturt universityAnzac serviceBachelor of sport studies communicationsTingha tigersBailey cosgrove

Community gathers to celebrate Nullamanna Public Hall in its 85-year anniversary | The Inverell Times

Nullamanna Reserve Land Manager secretary/treasurer Yvette Crowther said it was exciting for the community to be able to.

New south walesYvette crowtherNullamanna hallKelvin brownJan caine michael crowtherMitchell craigCrown reserve improvement fundSapphire wind farm community fundNullamanna churchStronger communities programmeAustralian community mediaNullamanna hall committeeCrown reserve improvementReserve land managerFor our eldersCaine michael crowther

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