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Nota raises $5M to boost growth of B2B SaaS Helpfeel for self-service support
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Nota, Inc., makers of Gyazo, Scrapbox, and Helpfeel, has raised $5M from leading investors including One Capital and Salesforce Ventures Japan. The funding will be used to expand sales and marketing and to boost growth of Helpfeel, an instant FAQ B2B SaaS that enables high rates of self-service by customers and reduces support costs.
Shinji Asada of One Capital, Isshu Rakusai of Nota, and Takuya Hosomura of Salesforce Ventures. (Left to Right)
Helpfeel achieves a 98% FAQ search hit rate with its unique Intent Prediction Search technology. It reliably displays the most suitable FAQ page to solve a customer s problem by being able to respond to search terms that may be ambiguous, emotional, or misspelled.