Poor HMRC IT performance last December led to a five-day phone service shutdown, impacting approximately 99,000 taxpayers. "In 2022-23, HMRC's customer service.
Poor IT performance took out HMRC call centers for five days theregister.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from theregister.com Daily Mail and Mail on Sunday newspapers.
Fraud Fears After 30 China-Linked Businesses Use Leicestershire Residents' Addresses theepochtimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from theepochtimes.com Daily Mail and Mail on Sunday newspapers.
Tax agency’s annual accounts reveal increase in tech investment and set a target to eliminate almost a third of phone calls and items of post within the next two years
HM Revenue and Customs spent an additional £100m on IT contracts in the 2023 fiscal year as the department focused on driving mod